1. Introduction
WELLFUNISM TRADE LIMITED (“we,” “our,” “us,” or “the Company”) operates the website www.unitedlupap.com (the “Site”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
By accessing the Site and using our services, you consent to the data practices described in this Policy. If you do not agree with the terms of this Policy, please do not access the Site.
2. Information We Collect
We collect several types of information from and about users of our Site, including:
A. Personal Identification Information: This is data that can be used to identify you personally. We collect it only when you voluntarily provide it to us. This may include:
- Name
- Shipping and Billing Address
- Email Address
- Phone Number
- Payment Information (e.g., credit/debit card details, which are processed directly by our secure third-party payment processors and not stored on our servers)
- Order History and Preferences
B. Non-Personal Identification Information: This is data about your device and browsing actions that does not reveal your specific identity. This may include:
- Log Files: Information such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Site. This helps us analyze web traffic, remember your preferences, and improve your user experience. You can control the use of cookies at the individual browser level.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- Order Fulfillment: To process and fulfill your orders, including sending order confirmations and shipping notifications.
- Customer Service: To communicate with you, respond to your inquiries, and provide support.
- Site Improvement: To analyze user behavior and trends, troubleshoot technical issues, and enhance the functionality and security of our Site.
- Marketing and Promotions (with Consent): To send you promotional emails about new products, special offers, and other updates, but only if you have explicitly opted-in to receive such communications. You may opt-out at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
4. Legal Basis for Processing (For EEA and UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on the following bases:
- Performance of a Contract: Processing is necessary to fulfill a contract with you (e.g., to deliver the products you have purchased).
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as site security, fraud prevention, and marketing, provided these interests are not overridden by your data protection rights.
- Consent: You have given us clear consent for a specific purpose (e.g., sending marketing communications).
5. How We Share Your Information
We do not sell, trade, or rent your Personal Identification Information to third parties. We may share your information with trusted third-party service providers only in the following limited circumstances:
- Service Providers: We share data with companies that provide services on our behalf, such as payment processing, order fulfillment, shipping, email delivery, hosting, and data analytics. These parties are contractually obligated to use your data only as necessary to provide these services and to maintain its confidentiality.
- Legal Obligations: We may disclose information where required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and property of WELLFUNISM TRADE LIMITED.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
6. Data Security
We implement a variety of administrative, physical, and technical security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include SSL (Secure Socket Layer) encryption for data transmission and secure servers for data storage. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Policy, typically through standard contractual clauses approved by relevant authorities.
8. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, which may include:
- The right to access and receive a copy of your personal data.
- The right to rectify (correct) inaccurate personal data.
- The right to erasure (to be forgotten).
- The right to restrict or object to our processing of your personal data.
- The right to data portability.
- The right to withdraw consent at any time, where we rely on consent as the legal basis for processing.
To exercise any of these rights, please contact us using the details provided in Section 11.
9. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Policy, including to fulfill legal, accounting, or reporting requirements.
Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: store@unitedlupap.com